Working with ActionAid

Job Title: Donor Care Coordinator
Type: Full-time
Location: Dublin
Closing Date: 9.00 am Monday, 28th August 2017

We are seeking an experienced and committed fundraiser to fulfill a core role in ActionAid Ireland’s individual giving team. The primary purpose of the Donor Care Coordinator is to :

• Co-ordinate ActionAid’s database of supporters and process income.
• Manage donor journeys and other donor engagement
• Provide timely and accurate finance and fundraising reports
• Maintain data accuracy and quality of the database
• Highlight donor trends and fundraising learnings

The successful candidates will include:

• Significant DBA/CRM experience plus a strong understanding of common Windows desktop applications, in particular advanced Excel skills.
• Good track record of experience in an analytical role, interrogating supporter /customer data in a CRM or other database system (The Raiser’s Edge experience would be an advantage).
• Demonstrable administrative/executive experience in a fundraising or equivalent customer-service environment for at least three years.
• Proven ability to co-ordinate work of support staff and agencies.
• Ability to operate with a commercial perspective, appreciating the importance of using data and insight to support business.

For further information, please see full job description: Donor Care Coordinator

Application: CV and cover letter to bruce.clark@actionaid.org