Working with ActionAid

Job Title: Donor Care Coordinator
Type: Full-time
Location: Dublin
Closing Date: 9.00 am Monday, 28th August 2017

We are seeking an experienced and committed fundraiser to fulfill a core role in ActionAid Ireland’s individual giving team. The primary purpose of the Donor Care Coordinator is to :

  • Co-ordinate ActionAid’s database of supporters and process income.
  • Manage donor journeys and other donor engagement
  • Provide timely and accurate finance and fundraising reports
  • Maintain data accuracy and quality of the database
  • Highlight donor trends and fundraising learnings

The successful candidates will include:

  • Significant DBA/CRM experience plus a strong understanding of common Windows desktop applications, in particular advanced Excel skills.
  • Good track record of experience in an analytical role, interrogating supporter /customer data in a CRM or other database system (The Raiser’s Edge experience would be an advantage).
  • Demonstrable administrative/executive experience in a fundraising or equivalent customer-service environment for at least three years.
  • Proven ability to co-ordinate work of support staff and agencies.
  • Ability to operate with a commercial perspective, appreciating the importance of using data and insight to support business.

For further information, please see full job description: Donor Care Coordinator

Application: CV and cover letter to

Volunteer with ActionAid

ActionAid Ireland does not send volunteers overseas because we prefer to hire and train local talent in the countries we support however we often have opportunities for volunteers in Ireland. Please contact us at or + 353 (0) 1 878 7911 to find out more.


CHY Number 6888, Company Registration Number 95403, Charity Reg. No. 20013790

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