Working with ActionAid

We’re looking for skilled staff who are committed to working towards a common goal to eradicate poverty and injustice and achieve gender equality.

Positions available: 

FUNDRAISING DATA SPECIALIST (full time)

Reports to: Head of Fundraising

Direct Reports: 1

Contract: 2-year contract subject to extension to become permanent after 2 years

Context:

Individual giving accounts for over 70% of ActionAid Ireland’s c. €2m income. ActionAid was an early leader in developing regular giving; as a result some supporters have been supporting ActionAid for 30+ years. This appointment comes at a vital time for ActionAid Ireland, implementing a new strategy which places individual giving at the centre of our fundraising efforts.

Role overview and key responsibilities:

The role will expertly manage ActionAid’s database of supporters and structure of donor journeys. Ensuring the accuracy and quality of the data captured, the role holder will analyse and report on donor trends and fundraising learning to the Head of Fundraising. Managing the ‘Supporter Care Executive’, the role will also oversee the processing of income.

  • Run The Raiser’s Edge CRM, co-ordinate access to and training of other users.
  • Develop and implement the structure of donor journeys. Grow the lifetime value of donors through building loyalty.
  • Data analysis, segmentation & selection, queries, importing & exporting.
  • Reporting, including attrition and other KPIs for national and international offices.
  • Work closely with Head of Fundraising to service the needs of donor acquisition, development and retention campaigns.
  • Work with Head of Fundraising to identify and track prospects for major gifts.
  • Providing data insights to enable the fundraising team to use the support base effectively and identify areas for growth and efficiencies.
  • Contribute to the planning, budgeting, monitoring and evaluation of the individual giving programme.
  • Be proactive in identifying and helping to bridge any gaps that arise in covering tasks across the fundraising team.
  • Supervise the Supporter Care Executive.

You will have:

  • Extensive and proven database management experience – running a database of donors/customers for at least three years.
  • Major experience in an analytical role, interrogating supporter /customer data within a CRM or external analysis tools.
  • Outstanding communication skills to ensure data insights are understood by individuals across the organisation.
  • Understanding of direct-response fundraising/direct marketing.

 

For full details of responsibilities and experience required please view Fundraising Data Specialist Job Description. 

Competitive package with pension contribution and 25 days leave p.a.

Flexible working options.

Access and exposure to ActionAid’s international working groups.

 

ActionAid welcomes applications from all sections of the community and we promote diversity.

Application: CV/application form and cover letter to recruitment.ireland@actionaid.org

Closing date: 9.00 am, Tuesday 28th January 2020. Interviews:  First round interviews are planned for second week of February 2020, but there may be scope for some flexibility.

 

 

PROJECT COORDINATOR (part-time, based in our offices in Dublin 1)

Report to: Head of Programmes

Duration: this is a part-time role, lasting 3 months with an immediate start.

Purpose: ActionAid Ireland is seeking a Project Coordinator to work with the programmes team. You will be required to supervise and monitor our work relating to our programme against FGM/C which is located in Cork city.

You will also assist the programmes team with reporting and administration for our Women’s Rights Programme.

Essential Experience and Qualifications:

  •  Bachelor’s degree in International Development, International Relations, Social Sciences or another relevant subject. Master’s degree would be an advantage
  • Experience working on a programmes team within an NGO/charity
  • Experience in research and report writing
  • Strong commitment to women’s rights and social justice
  • Excellent communications skills
  • Excellent organisational skills
  • Problem solving skills and ability to manage own workload
  • Ability to work under pressure to strict deadlines
  • Knowledge of participatory approaches in development

General Information:

 This role begins immediately for a duration of 3 months. It is on a part-time basis with the expectation that you would work 3 days per week (21 hours).

ActionAid welcomes applications from all sections of the community and we promote diversity.

Applicants should send their CV and cover letter to julianne.flynn@actionaid.org. Please address how you meet the criteria within the cover letter. Rolling submissions.

 

INDIVIDUAL GIVING MANAGER (February 2020)

Reports to: Head of Fundraising

Direct Reports: Donor Care Co-ordinator; Individual Giving & Campaigns Executive (50% fte)

Works closely with: Communications & Campaigns Co-ordinator; Finance Manager

Job Role: 

  • To work closely with the Head of Fundraising in formulating the fundraising strategy and agreeing overall fundraising targets
  • To devise and implement plans in line with ActionAid’s acquisition strategy to achieve ActionAid Ireland’s growth of the core IG support base; to achieve agreed retention and supporter development targets; to optimise the balance of RG/CS, acquisition and restricted / unrestricted income in line with agreed targets.
  •  To lead the fundraising team and work collaboratively with the Communications, Programmes, Finance teams to achieve optimal outcomes
  • To be networked and up to date on developments and trends (internally and externally) and to engage with peer groups to share and learn best practice

Key Contacts:

External: Third party agencies and suppliers

Internal: ActionAid Ireland staff and volunteers plus the broader AA International Fundraising, Communications and Campaigns Community

Role Requirements:

1.      Adopt a strategic and evidenced based approach to fundraising planning

2.      Build relationships with colleagues and peers to improve insights and learning

3.      Adopt a feminist leadership approach to management and leadership

4.      Oversee support on HR Administration for the organisation

5.      Work effectively with the fundraising team to foster and to model a values-based, supporter-centric culture.

Leadership and Management

  • To lead and develop a team of 3, enabling them to deliver key objectives and clear targets
  • Adopt a transparent collaborative approach to planning and reporting, devising measurable KPIs to enable team members to be accountable
  • Develop relationships within AA and externally to maximise content and collateral for AAIre.

Acquisition

  • Develop and lead the implementation of the Acquisition plan across channels (Door/Sites; DM cold and warm, TV/radio with a sizeable focus on Digital)
  • Utilise data and agree KPIs (CPA, ROI, …. tbd) across campaigns and channels; closely monitor results and adapt plans as needed – monthly and quarterly

Role Responsibilities: 

Development

  • Develop supporter development / donor engagement plans in conjunction with the Donor Care Co-ordinator
  • Develop and deliver fundraising campaigns
  • Develop IG products
  • Develop and oversee implementation of the Tax reclaim plan

Analysis and Reporting

  • Timely analysis of campaign performance of IG programme and channels
  • Manage external supplier agencies (creative, TM), institute and oversee contracts that maximise and protect AAIre reputation and assets

Governance, HR & Recruitment (IG Executive to complete most tasks)

  • Oversee implementation of recruitment campaigns, induction/off-boarding for new staff and Board members
  • Oversee implementation and sourcing travel arrangements for staff and visitors
  •  Oversee delivery of Board reporting pack schedule and related support tasks for Board meetings
  •  Oversee the management and administration of all leave staff records
  • Oversee administration of Volunteer recruitment and induction

Person Specification

Experience, skills & attitude:

  • Aptitude for Leadership and management of a small team – self-motivated, good communicator who engenders respect and support
  • Expertise in developing and implementing successful Acquisition campaigns across channels
  • Recognised fundraising qualification (post-graduate)
  • Passionate and committed to the mission, aims and values of ActionAid

This profile sets out the current duties of the post, these may vary for time to time without changing the character of the job or the level of responsibility entailed. However, all role profiles are regularly reviewed and updated in line with organisational needs.

How to Apply: 

Applicants should express interest via email to Siobhán McGee, siobhan.mcgee@actionaid.org by Monday 27th January at 9.00 am. Applicants should enclose a letter stating why they are interested in the role.

Volunteer with ActionAid

At ActionAid Ireland we always like to hear from people in Ireland who wish to give their time to support our work. The role would be based in the Dublin office as we do not recruit locally for positions overseas. If you are interested please drop us a line at info@actionaid.ie

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